Shipments
Pickup
Multi Freight Services will send a Courier to your place of business to pick up your packages for .
Schedule a Pickup
To schedule a pickup please contact Customer Services on:
+27 (0) 82 554 9395 or email : ops@multifreight.co.za
Please have the following information ready when you call:
Your Account Number
Your Package/s Weight in kilograms (or closest estimate)
Your Package Dimensions in cm’s (Length x Width x Height)
Your Requested Pickup Time
Prepare Your Shipment for Pickup
1) Check Your Packaging
Determine the package dimensions. If you are using your own packaging, please make sure that it is sturdy enough to protect your shipment.
2) Find the Total Weight
Determine the package weight or closest estimate
3) Determine the Dimensions
Determine the package/s Length, Width and Height in centimetres (cm)
4) Get Ready for Pickup
Make sure your shipment is ready at least one hour before your company’s closing time.
5) Cancel or Reschedule a Pickup
Should you wish to Cancel or Reschedule a Pickup please Contact Customer Service at your earliest convenience to arrange a different collection time or the cancellation of your pickup request.